Work Experience

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UX Specialist & Researcher

Cooperative Computer Services (CCS) | Full-time Role
June 2024 - Present // Chicago, IL

• Enhanced User Experience and Data-Driven Insights: Proactively identified opportunities for improvement, conducted comprehensive UX research, and compiled detailed reports to support decision-making for CCS member libraries and patrons.

• Project Management and Technical Support: Managed strategic initiatives, including usability testing and new product implementations, and provided technical support and consulting services with a focus on the online catalog.

• Training and Community Engagement: Designed and led virtual and in-person training sessions and created diverse training materials.
   

UX Researcher & Strategist

LatinX Digital Leaders Now (LDLN) | Contract Role
Jan 2024 - April 2024 // Chicago, IL

• Conducted user research to understand Latinx students’ and families’ tech and STEM needs.

• Developed initiatives to enhance Latinx representation in technology through workshops and events.

• Collaborated with teams and partners to design and implement outreach strategies.

• Analyzed data to improve programs and align with community goals.

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Product Researcher

Environmental Design Group (EDG) | Internship
May 2023 - Aug 2023 // Chicago, IL

• Led user research for 20+ potential customers, revealing furniture design insights.

• Analyzed and synthesized data for a new premium sofa collection with a 12% boost in pre-orders.

• Conducted website usability tests and redesign for enhanced discoverability.

• Collaborated on high-end residential projects, overseeing design from concept to execution with a dynamic team.

• Negotiated costs with vendors for premium materials within budget.
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User Researcher & Strategist
UChicago Medicine | Contract Role
Jan 2023 - April 2023 // Chicago, IL

• Conducted 15+ in-depth user interviews with UChicago Medicine stakeholders, shaping patient-centric service design strategies, and fostering trust and empathy.

• Applied Mix Methods User Research and Data Analysis techniques, crafting a comprehensive service blueprint addressing healthcareproviders' well-being.

• Executed streamlined delivery visualization, enhancing holistic patient experiences in a home setting, while collaborating within a cross-functional team and diverse perspectives.
   

 Exhibition Design Graduate Assistant
Institute of Design (IIT) 
Oct 2022 - Jan 2023 // Chicago, IL

• Collaborated as an Exhibition Designer for Design Museum Chicago's 85th anniversary event.

• Conducted design research and space planning optimizing displays for a cohesive exhibition experience.

• Crafted timber display tables, showcasing craftsmanship attention to detail.

• Ensured seamless collaboration with fellow designers for event success.
   

UX Designer
Steelcase | Contract Role
Sept 2022 - Dec 2022 // Chicago, IL

• Conducted extensive user research, synthesizing insights to inform the development of intuitive interface designs tailored to user needs.

• Employed iterative design methodologies, including wireframing, prototyping, and journey mapping, to refine and enhance the user experience.

• Effectively communicated tangible project progress and findings to stakeholders.
   

UX Designer
FormFusion Design Studio | Full-time Role
Feb 2021 - Sept 2022 // Pune, IND

• Conducted user research for 18+ mobile apps, achieving improvement in user satisfaction.

• Crafted UI, user flows, wireframes, and prototypes in a team setting for an e-commerce platform, and a banking app enhancing product discoverability.

• Analyzed data to optimize 8+ websites, resulting in a 15% increase in user engagement.

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Senior Interior Architect Lead
AMA Design Studios | Full-time Role
Sept 2020 - Feb 2021 // Pune, IND

• Led 8 high-profile architectural projects with a client-focused approach.

• Managed a team of designer and engineers, fostering skill development and collaboration.

• Sourced premium materials, showcasing expertise in selection and optimization.

• Created 200+ designs, effectively communicating complex concepts.

• Coordinated project timelines and budgets, applying strong project management skills for seamless project delivery with cross-functional teams.

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Senior Design Expert
Livspace | Full-time Role
Oct 2019 - Sept 2020 // Pune, IND

• Led the delivery of 40+ innovative modular furniture projects.

• Managed custom furniture projects, conducting client meetings.

• Applied strong sales acumen for revenue growth and client satisfaction.

• Orchestrated cross-functional teams for seamless project execution.

• Cultivated and maintained strong client relationships.

• Integrated innovative design solutions for enhanced project outcomes.

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Interior Designer
Lovekar Design Associates (LDA) | Full-time Role
May 2017 - May 2018 // Pune, IND

• Collaborated on creative solutions for interior design projects within a dynamic team.

• Contributed to the conceptualization of innovative and functional interior designs.

• Utilized industry-standard software for drafting, 3D modeling, and design presentations.

• Supported the development of detailed design drawings and specifications.

• Actively participated in the studio's collaborative and creative environment, fostering continuous learning.

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Junior Interior Designer
Dhamanaskar Architects | Full-time Role
May 2016 - April 2017 // Pune, IND

• Assisted in the conceptualization and development of interior design projects, contributing to creative and functional solutions.

• Utilized industry-standard software for drafting, 3D modeling, and creating design presentations to enhance project communication.

• Collaborated closely with senior designers to implement design concepts and ensure alignment with project goals.

• Conducted on-site measurements and assessments, actively participating in the initial phases of project planning.